Management
This is one of our key strengths. We have extensive experience and knowledge of front and back of house hotel operations and can offer flexibility to owners and investors. We provide tailor made management solutions and work closely with our clients to identify their needs and requirements. We have our own in house brands, or can develop a brand that suits a specific project or business idea.
Marketing, Sales & PR
We create integrated marketing campaigns ranging from social media to press releases and sales guides, along with a targeted sales plan to ensure that our clients’ business have strong marketing tactics and exposure to generate sales.
Performance Review
Maintaining standards is a priority for UNICORN and we ensure that our employees are always on top of their game and providing nothing less than exceptional services.
Operational Support
If there is a certain department or any operational problem that needs to be addressed, our team can help solve it. We work in partnership with our clients to identify problems, solve them and steer clients back in the right direction.
HR, Training and development
See above
Quality Auditing
Maintaining quality and high standards is an essential element of hospitality management and customer satisfaction. We work with our clients to develop a quality-auditing schedule and implement procedures in order to ensure standards remain consistent across all departments.
